Med Spa Appointments in North Myrtle Beach

Due to recent cancellation/no-show rates, we will be enforcing our cancellation policies more strictly moving forward. Spa service no-shows will be subject to a 100% charge of their scheduled services. Cancellations within 24 hours will be charged 50% of their scheduled services. Dr. Cook’s patients will be charged a $30 fee for no-shows. Club members who don’t show up to their appointments will lose that month’s visit. If a club member reschedules within 24 hours, they will be subject to a 50% charge of their service price. Thank you so much for your understanding!

We recommend calling in advance to ensure that you get the time and therapist of your choice. If you’re looking to schedule multiple consecutive services, it is best to call at least two weeks in advance for weekday appointments and 4-6 weeks in advance for Saturdays.

Please arrive a few minutes early. The customer forms take a few minutes to fill out, and we would like you to begin on time. If something prohibits you from arriving on time, please call and let us know. We will try to accommodate the later time, but we may need to reschedule your appointment.

If you prefer a specific therapist/technician, please let us know so that we can schedule you accordingly. We employ female therapists.

Please check in with the receptionist so that we know you are here. If no one is available at the front desk, please let someone know you are here. Please lower your voice when entering the spa area. This ensures comfort for all who are enjoying treatments.

If you need to cancel your appointment, please call as far in advance as possible. As a courtesy to our associates and other clients, please make every effort to call at least 24 hours in advance.

Your treatment is all about you. Please let us know what you like or dislike. For example, the amount of light, music volume, and whether you prefer to chat or be pampered in silence—comfort is all a matter of client preference. If you want the therapist to spend more time in a particular area, apply a greater or lesser amount of pressure, or leave something out of the treatment, please voice your opinion. Questions are welcome. Our trained therapists are very knowledgeable and happy to share information with you. If at any time you feel uncomfortable, please tell your therapist so that he or she may accommodate you.

Not all treatments are suitable for all clients. To ensure your safety and ours, please advise us of any medical issues you may have. Please disclose any concerns before your treatment begins.

Male clients receiving facials should shave at least three hours prior to the appointment.

Please avoid the sun right before a spa treatment, and we recommend at least 24 hours after. Certain treatments require that you stay out of the sun for a few days, such as a chemical peel. We always recommend wearing sunscreen with at least 25 SPF. Please discuss this with your therapist.

Most of our spa treatments do not require any special food regimes. We recommend that you drink plenty of water before and after a massage appointment.

At Touch MedSpa, we do not include gratuity in the price of services. While our team doesn’t expect tips, our spa therapists are always exceptionally appreciative of tips, as it shows them your appreciation for their work. A typical gratuity ranges between 15-20%, but some give more or less depending on their experience. You may tip the therapist directly or leave it at the front desk.

We do our best to offer a relaxing and calm spa environment. Please help us by turning off your cell phone ringer or leaving your phone at home.

We ask that only children receiving spa treatments enter the spa area. We do not have an associate watching the spa waiting area, so for their safety, unattended children are not allowed. This also ensures a relaxing day spa atmosphere.